If its a weekend away or a month overseas, The North Face has something for your next trip.
10 products
10 products
10 products
The North Face Base Camp Medium Duffel Bag
Regular price $309.99 Save $0.00This is the iconic, super-tough expedition duffel, now made with recycled body and boot materials. It offers all the features you need plus legendary durability.
Shipping is free NZ-wide on orders over $50*
Order under $50 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $50 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
Simple: Shipping is FREE for New Zealand orders over $50*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
We ship for FREE within NZ on orders over $50 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
The North Face Explore Hip Pack
Regular price $79.99 Save $-5.00This essential hip pack is constructed from burly Base Camp materials, but it is still bold and stylish enough for your adventures in the concrete jungle.
MATERIAL:
body 600D recycled polyester with non-PFC durable water-repellent (non-PFC DWR) finish; 300D recycled polyester with phthalate-free PVC laminate / webbing nylon
DIMENSIONS:
6.5" x 2.75" x 15" (16.5 cm x 7 cm x 38.1 cm)
Shipping is free NZ-wide on orders over $50*
Order under $50 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $50 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
Simple: Shipping is FREE for New Zealand orders over $50*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
We ship for FREE within NZ on orders over $50 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
The North Face Explore Fusebox Large Bag
Regular price $219.99 Save $0.00Ultra-durable, super-functional backpack for hauling everything you need while cruising around the city on two wheels, or by foot.
DIMENSIONS12.5" x 7.5" x 18.5" (32 cm x 19 cm x 47 cm)MATERIALbody 900D 100% polyester with TPE PVC coating / webbing 100% nylonAVERAGE WEIGHT2 lbs 4 oz (1020 g)VOLUME1586.6 in³ (26 liters)
Shipping is free NZ-wide on orders over $50*
Order under $50 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $50 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
Simple: Shipping is FREE for New Zealand orders over $50*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
We ship for FREE within NZ on orders over $50 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
The North Face Explore Fusebox Small Bag
Regular price $199.99 Save $0.00This is an ultra-durable, super-functional backpack for hauling everything you need while cruising around the city on two wheels, or by foot.
DIMENSIONS9.5" x 6.5" x 15.5" (24 cm x 17 cm x 39 cm)MATERIALbody 900D 100% polyester with TPE PVC coating / webbing 100% nylonAVERAGE WEIGHT1 lb 9.4 oz (720 g)VOLUME854.3 in³ (14 liters)
Shipping is free NZ-wide on orders over $50*
Order under $50 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $50 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
Simple: Shipping is FREE for New Zealand orders over $50*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
We ship for FREE within NZ on orders over $50 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
The North Face Snomad 34 Backpack
Regular price $359.99 Save $-359.99DIMENSIONS
13.39" x 6.1" x 22.83" (35.1 cm x 15 cm x 45.7 cm)
MATERIAL
front 200D recycled polyester ripstop with non-PFC durable water-repellent (non-PFC DWR) finish / back and sides 420D recycled nylon with non-PFC DWR finish
AVERAGE WEIGHT
S/M - 2 lbs 12 oz (1250 g) / L/XL - 2 lbs 15 oz (1325 g)
VOLUME2075 in³ (34 liters)
Shipping is free NZ-wide on orders over $50*
Order under $50 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $50 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
Simple: Shipping is FREE for New Zealand orders over $50*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
We ship for FREE within NZ on orders over $50 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
The North Face Womens Slackpack 2.0
Regular price $229.99 Save $0.00The Women's Slackpack 2.0 has been redesigned with insights from Angel Collinson and Griffin Post, so you can venture off-piste and into slackcountry with a streamlined, yet burly, 20" (50cm) backpack that prepares you to chase down fresh powder stashes with specialised features including built-in organisation for avalanche tools and a ski/snowboard carry system.
DIMENSIONS: 11.8" x 4.7" x 19.7" (30 cm x 12 cm x 50 cm)
MATERIAL: front 600D polyester with tarpaulin coating and diamond emboss / boot and sides 1200D polyester with non-PFC durable water-repellent (non-PFC DWR) finish
AVERAGE WEIGHT: 2 lbs 0.63 oz (925 g)
VOLUME: 1220 in³ (20 liters)
Shipping is free NZ-wide on orders over $50*
Order under $50 are $6.99 to ship within New Zealand which is Rural also.
We do charge a $5 rural delivery charge on orders over $50 as this service is considerably more expensive to send.
*$5 shipping for rural addresses - please select "I need rural delivery" at check out as to not delay your order being shipped.
When will I receive my Order? - Depending on what it is and how large your order is plays a big part on how long it will take.
Once we receive your order we will get it out to you as soon as possible. Some times the stock can be in our Queenstown store and needs to be brought over to Wanaka to ship out. Small items, once sent are on overnight NZ Post so should be 1-2 business days.
Larger items such as bags, skis, snowboards are sent with PBT and run on a 4-5 business days south island and 7-9 Days North Island. Sometimes these can take up to three weeks to the North Island so please allow time to get to you. These are also subject to delays due to staff shortages / Christmas madness etc. along the chain.
Please keep in mind that if you have a rural address this can add an extra day or two also.
In general, we ship our orders with CourierPost, which we run on a 1-2 day service with pickup at 3pm each day.
Larger items, such as luggage, skis and snowboards, ship on an earlier service with PBT couriers. This is a fully traceable service. (Just to note: if it is a rural delivery, it can take a few more days depending on your local service.)
Want to come collect your order from our store in Wanaka or Queenstown? Great! We will email you when your order is ready to collect. This can take from 2-4 business days depending on what it is.
If you would like a more accurate delivery time then just CONTACT US or give us a call within business hours on 0800 227 374.
All the stock you see online is in New Zealand! Not from somewhere dodgy overseas.
Orders made during the weekend or on public holidays, when couriers do not operate, will be processed on the following business day or soon after.
Online is a crazy business and sometime inventory can get mucked up in the numbers, we may not have the ordered item on hand. If we cannot fulfil your entire order, within the stated time frames, we aim to contact you within 36hrs (Mon-Fri).
Should you not receive an order confirmation or update please check your spam/junk filter in your email as it may have been filtered incorrectly.
If an item ordered is unavailable for shipping, depending on your preference, we will:
Simple: Shipping is FREE for New Zealand orders over $50*
*$5 shipping for rural addresses
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a traceable service and we will email you confirmation when your order is dispatched.
International orders will be calculated after the order has been placed and you will be notified on the cost.
For Australian shipping, this is based on price so if you think it’s incorrect for what you are purchasing then contact us and we can get you a more accurate quote. This is a tracked service from NZ to Australia.
International shipping is non-refundable after the items have been sent.
*If your delivery is considered Rural / Urban by DHL or to Tasmania, where additional charges will apply, we will contact you to advise you of this charge. At no point will we change an additional amount without your authorization.
For inquiries about Australian shipping and delivery: CONTACT US
Please note we do have some restricted Brands that we cannot send over seas.
Place orders on-line by adding items to your Shopping Cart and proceeding to Checkout. You can use your credit card via our secure transaction gateway to pay or select to pay or any of our part pay options.
If you prefer to pay by bank deposit, give us a call to arrange it.
If you have questions about merchandise or are looking for something you can't find online, please call us between 10 am and 3pm New Zealand Standard Time (+12GMT) Monday to Friday at 0800 227 374 or online at 03 443 6698, or if you would rather email you can here at CONTACT US.
We ship for FREE within NZ on orders over $50 that are non-rural.
We use Courierpost for smaller items and PBT Couriers for larger items. All items are sent on a Traceable Service and we will email you confirming your order has been dispatched with a tracking number.
International shipping is via DHL Couriers or New Zealand Post.
BaseNZ.com is not responsible for any customs charges or duties incurred, these are the responsibility of the receiver. Please call your local customs office for information. If your international order needs to be returned for a change of size or you change your mind BaseNZ.com is not responsible for return shipping costs. If BaseNZ.com makes a mistake with your international order BaseNZ.com will cover return shipping costs.
NOTE: If you are not in New Zealand, Australia or the USA then we do not have a shipping cost option at check out and will notify you with the shipping price once order has been placed via an online invoice.
If you are unhappy with the shipping cost after purchase then we are more than happy to refund you.
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