Exclusive Base Guarantee

We Guarantee the Best Price online in New Zealand - Simple As

Email us at shop@basenz.com with a link and details if you have found a better 'total price' on an item including shipping.

As long as the item is the exact same as the one you want to buy from us, we'll match that price and we'll ship it for FREE

BaseNZ - Your Best Price Guarantee

Contact us to Save Now

*Excludes parallel imported product

We go beyond the manufacturer's guarantee...

Buy a new snowboard or skis from Base and enjoy added peace of mind — your purchase comes with our exclusive 2 year ski and snowboard warranty.

Our warranty will cover you for damage beyond repair to your board or skis when the  manufacturer’s warranty doesn’t.

Assuming you did not trash your gear deliberately, we will pay 50% of the original cost of your board or skis for 2 years from the date of purchase to buy a replacement from Base at regular RRP.

Protect your skis or board from theft and register online — you will have a permanent record of your equipment purchase and an opportunity to stay in touch with Base.

The Small Print (because it's always got to be there):

  • Discontinued or limited edition products may not be available for warranty replacement.  Base reserves the right to replace any out-of-stock, discontinued or limited edition product with a comparable product.
  • The Base Guarantee covers accidental damage outside of the manufacturer's warranty.  Warranty replacement request are assessed on a case by case basis. Base reserves the right to refuse replacement requests, if we determine that the damage in question was deliberate rather than accidental.