Ski & Board Guarantee

We go beyond the manufacturer's guarantee...

Buy a new snowboard or skis from BaseNZ and enjoy added peace of mind — your purchase comes with our exclusive 2 year Ski & Snowboard warranty.

Our warranty will cover you for damage beyond repair to your board or skis when the manufacturer’s warranty doesn’t.

Assuming you did not trash your gear deliberately, we will pay 50% of the original cost of your board or skis for 2 years from the date of purchase to buy a replacement from BaseNZ at regular RRP.

Protect your skis or board from theft and register online — you will have a permanent record of your equipment purchase and an opportunity to stay in touch with BaseNZ.

The Small Print (because it's always got to be there):

  1. Discontinued or limited edition products may not be available for warranty replacement.  BaseNZ reserves the right to replace any out-of-stock, discontinued or limited edition product with a comparable product.

  2. The BaseNZ Guarantee covers accidental damage outside of the manufacturer's warranty.  Warranty replacement request are assessed on a case by case basis. BaseNZ reserves the right to refuse replacement requests, if we determine that the damage in question was deliberate rather than accidental.