We go beyond the manufacturer's guarantee...
Buy a new snowboard or skis from BaseNZ and enjoy an added peace of mind — your purchase comes with our exclusive 2-year ski & snowboard warranty.
Our warranty will cover you for damage beyond repair to your board or skis within 2 years of purchase if it is not covered by the manufacturer's warranty. Awesome, right?
Assuming you did not trash your gear deliberately*, we will pay 50% of the original cost of your board or skis for 2 years from the date of purchase to buy a replacement from BaseNZ at the recommended retail price.
To protect your skis or board from theft, register with BaseNZ Rider Rewards online — we will have a permanent record of your equipment purchased and you can start reaping the benefits of our Rider Rewards Program too.
The small print (because it's always got to be there):
Discontinued or limited edition products may not be available for warranty replacement. BaseNZ reserves the right to replace any out-of-stock, discontinued or limited edition product with a comparable product.
The BaseNZ Exclusive Two Year Warranty covers accidental damage outside of the manufacturer's warranty. Warranty replacement requests are assessed on a case by case basis. BaseNZ reserves the right to refuse any replacement request if we determine that the damage in question was deliberate rather than accidental.
- The BaseNZ Exclusive Two Year Warranty only applies to skis or Snowboards purchased at full price and does not apply to discounted sales.
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