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We understand that the 2020 snow season will be looking a little different from other years so we would like to implement some clarity on our Winter Pre-Order Sale.
This is to put our customer's minds at ease and give you a risk-free buying situation at this time of uncertainty.
Once the product you ordered has landed we will contact you via email.
If there is still uncertainty on what the ski fields are going to do, and what travel around NZ will look like this winter then we are happy to hold orders
here until there is more clarity on these issues.
Once that is established you can either choose to have your order shipped out as usual (for free) or opt for a full refund.
There is also our 90-day refund policy in place, so once you receive your order you can still send it back for a full refund, exchange or credit
(shipping costs at customer expense, normal returns criteria applies).
We hope this will ease your minds and encourage you to take advantage of our Pre-Winter Sale Discounts.
Normal Shipping: Free NZ Wide on a targeted 2-3 business day service.
For a full description of our shipping terms and International delivery click here.
Returns/Exchanges: We offer a hassle free return policy. Just contact us first before returning and item and we'll get you sorted from there.
For our returns/exchanges terms click here.